After complaints about increased bills, ERO is asked to reconsider the fees

The Office of the Energy Regulator has received 12 complaints by Wednesday regarding the increase in electricity bills, spent in December. In KESCO they said that they cannot know the exact number of grievances filed by citizens, as they have not finished reading the meters yet. Related to the issue, the PDK requested that the ERO re-examine the tariffs

Remzi Vila from Ferizaj accepted a few days ago, more than five times higher than a month ago, the bill for the electricity spent in December.

Surprised that he will have to pay 271 euros for the 2 kilowatts spent, he appealed to the Energy Regulatory Office and KESCO with a complaint. He says that in it he expressed his suspicion of misinvoicing.

"We are surprised by the staggering amount of 2,500 kilowatts that we still can't believe whether we installed a heavy industrial machine in the apartment or an electric boiler that consumes 8 kWh and which, of course, we didn't keep on for 24 hours," he said. Villa.

Since the start of the distribution of invoices for December, citizens expressed complaints on social networks about the staggering cost increase. ERO said that until Wednesday, 12 complaints were filed at their address.

And KESCO did not answer how many complaints they accepted, with the excuse that the reading of the meters has not yet been completed. According to this company, of the 400 consumers whose meters have been read so far, 86 percent have received bills under 100 euros.

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In this company, the day before, they justified the increase in bills with the increase in energy consumption for heating and with the lack of tariff subsidies from the Government.

In June, KOHA reported that the verification of electricity meters, after suspicions of malfunction, since September 2021 is being done in the KEDS laboratory, by officials of the Metrology Agency.

Mimoza Kusari-Lila, head of the parliamentary group of Vetëvendosje, requested that citizens contact KESCO for doubts.

"It is implied that citizens should immediately contact the supplier in this case, KESCO, but if there is no real answer to the Office of the Energy Regulator", stated Kusari-Lila.

PDK's vice-president, Uran Ismaili, requests that ERO examine the energy tariffs.

"It is an immediate request that the Government, together with the ERO, urgently start the process of reducing the price of electricity, as well as hold accountable before the law all actors who have abused the situation in the energy sector", said Ismaili.

And the ERO told KOHAN that by the end of January, KESCO will submit the application for the maximum allowed revenues and that after that they can make the assessment.

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"After the final evaluation by the ERO regarding the adaptations of 2023 and the evaluation of the maximum allowed revenues for 2024, FSHU must, by March 8, 2024, submit proposals for retail tariffs for consumers with the right to supply Universal Service", ERO replied.

In April of this year, ERO established the new tariff structure, increasing the price of energy by 15 percent.